Shipping policy

Certainly. Here is a professional, Shopify-ready Shipping Policy for Agasthya (agasthyas.com), with the 3–5 working day delivery commitment.

Thank you for shopping with Agasthya. We are committed to delivering your orders safely, quickly, and reliably.

1. Order Processing

All orders placed through agasthyas.com are processed and dispatched within 1–2 working days after successful order confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

Once your order has been dispatched, you will receive the available shipping and tracking details through your registered contact information.

2. Delivery Time

We generally deliver orders within 3–5 working days from the date of dispatch.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Remote and difficult-to-reach locations may require additional delivery time.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Any free-shipping offers will be subject to the terms and conditions specified with the respective offer.

4. Order Tracking

Once your order has been shipped, tracking information may be provided through SMS, email, WhatsApp, or other available communication channels.

You can use the tracking information to check the current status of your shipment.

5. Delivery Delays

Although we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to:

  • Severe weather conditions

  • Natural disasters

  • Transportation or logistics disruptions

  • Public holidays

  • Courier-related issues

  • Incorrect or incomplete delivery addresses

  • Unforeseen circumstances beyond our control

If your order is delayed significantly, please contact us and we will assist you in checking the shipment status.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address, including the correct PIN code and contact number.

Agasthya will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate address information provided by the customer.

If an order is returned to us because of an incorrect address or unsuccessful delivery attempts, additional shipping charges may apply for re-shipping the order.

7. Damaged Package

If you receive a package that appears damaged, opened, or tampered with, please contact us as soon as possible.

Where possible, please take photographs or videos of the package and product condition and share them with our support team to help us investigate the issue.

8. Missing or Incorrect Items

If you receive an incorrect, incomplete, or missing item, please contact us promptly after delivery.

We may request photographs, videos, order details, or other information necessary to investigate and resolve the issue.

9. Contact Us

For any questions regarding shipping or delivery, please contact us:

Agasthya

Website: agasthyas.com
Email: agasthyalife@gmail.com